Community clarification: Tyler Vault Datacenter is not affiliated with the proposed West Erwin Street project being called the "Tyler Data Center."

Remote Support

For existing customers who need desktop assistance from Tyler Vault support.

Request help first

For existing customers, call Tyler Vault to request help before downloading or running a remote support application. Remote support should only be used when you are working directly with Tyler Vault staff.

Security note: Only allow remote access when you initiated the request or have confirmed the request with Tyler Vault by phone.

Support contact

Phone: 903-266-9228

Email: support@tylervault.com

Sales / General: 903-266-9225